Due to the exceptional circumstances that the Covid-19 virus has generated, we have wanted to modify our general conditions to protect both the health and the interests of our clients.
Therefore, we have taken the following steps:
The reservation will be made when 20% of the total reservation is deposited. The form of payment may be:
- By bank transfer, website or cash
Payment of the rest of the reservation will be made 10 days before arrival, by bank transfer or link to the payment gateway.
The key collection information will be provided to you in advance by phone or email, you can register travelers from your own mobile and the payment of the rest of the reservation will be made on arrival, by Key Box or delivery of turnkey that will be done respecting security measures.
In this way we avoid unnecessary direct and personal contact.
The deposit delivered as a reservation will be returned due to the impossibility of traveling due to causes attributable to the Covid-19 Virus, such as confinement measures or border closures.
If you have hired accommodation located in a complex with a community pool and gardens, it is likely that you will not be able to use these facilities, or do so in a restricted manner. The jurisdiction over the opening or mode of use of these areas does not belong to the owners of the homes or to our company, so we cannot be held responsible for their impossibility or restriction of use.
For your safety, we have wanted to adopt in the accommodations that we manage some recommendations for the disinfection of the accommodations, based on the guides that the Institute for Spanish Tourism Quality (ICTE) has made coordinated by the Secretary of State for Tourism of the Ministry of Industry, Commerce and Tourism of Spain, in collaboration with the Ministry of Health, specifically those referring to Hotels and Tourist Accommodation and Rural Accommodation, carried out the following measures:
We also remind you of your obligation to follow personal prevention recommendations
* COVID-19 health care telephone numbers in Andalusia: 900 400 061/955 545 060